Become the Heart of Our Centre: On-Site Volunteer

Are you friendly, reliable, and passionate about your local community? We are looking for On-Site Volunteers to be the welcoming face of Solihull Lodge Community Centre.

In this vital role, you’ll ensure our centre remains a warm, safe, and professional space for everyone who walks through our doors. Whether you’re greeting new hirers or ensuring the hall is sparkling for an event, your support makes a real difference.

What You’ll Be Doing

• A Warm Welcome: Greeting hirers and visitors, providing site tours, and answering general queries.
• Centre Operations: Managing the opening and closing routines of the building.
• Maintaining the Space: Helping with cleaning (hall, kitchen, and toilets) and restocking supplies to keep the centre inviting.
• Safety First: Carrying out basic fire safety checks and assisting with evacuations if necessary.
• Optional Admin: If you enjoy office work, there are opportunities to help with light administrative tasks.

Is This Role for You?

We are looking for individuals who are:

• Approachable & Friendly: You love meeting new people and helping them feel at home.
• Reliable: You can be counted on to manage the building’s security and timings.
• Detail-Oriented: You take pride in maintaining a clean and safe environment.
• Independent: You are happy to work on your own initiative or as part of a small team.

Why Join Us?

No previous experience is necessary as full training is provided. This is a wonderful opportunity to give back to Solihull Lodge, meet your neighbours, and gain valuable experience in venue management.

Keep Our Community Safe and Welcoming All Year Round!

Are you an outdoors person who takes pride in a job well done? Solihull Lodge Community Centre is looking for a Volunteer Grounds Keeper to help maintain our external spaces. This role is perfect for someone who enjoys staying active and understands that a tidy, well-maintained site is a safe site for everyone.

The Role

As our Grounds Keeper, you will be responsible for the “curb appeal” and safety of the Centre. While gardening and weeding are part of the role, a key focus is ensuring our external areas—especially the car park and walkways—remain hazard-free for our visitors.

Key Responsibilities:

• Seasonal Safety: Taking the lead on winter safety by gritting the car park and pathways before bookings begin and helping to clear snow during a cold snap.
• Site Tidiness: Regularly sweeping up leaves and clearing debris to prevent slip hazards and keep the site looking professional.
• Garden Maintenance: Weeding flower beds, pruning shrubs, and ensuring our green spaces stay vibrant.
• General Upkeep: Litter picking and ensuring all external entrances are clear and inviting for our hirers.

Is This Role for You?

We are looking for a dependable volunteer who:

• Is an Early Bird: Willing to help with gritting or clearing paths on frosty mornings before the Centre opens.
• Enjoys Physical Work: Comfortable with manual tasks such as sweeping, shoveling, and light lifting.
• Is Safety-Conscious: Has a keen eye for potential hazards (like wet leaves or icy patches) and takes proactive steps to fix them.
• Loves the Outdoors: Happy to work outside in various weather conditions to keep the Centre running smoothly.

Why Join Us?

Our Grounds Keeper is a vital part of the team. By keeping our site safe and tidy, you are ensuring that elderly visitors, children, and all members of our community can use the Centre without worry. It’s a great way to stay active, spend time outdoors, and make a tangible difference to Solihull Lodge.

Are you a master of organization with a passion for great customer service? We are looking for a Volunteer Bookings and Venue Manager to take the lead in managing our hireable spaces. This is a pivotal role that ensures Solihull Lodge Community Centre remains a bustling, financially sustainable, and well-loved hub for the entire community.

From coordinating a local yoga class to managing a private celebration, you will be the key person ensuring every hirer has a seamless and professional experience.

How You’ll Make a Difference

• Managing Bookings: Overseeing all enquiries and maintaining our booking system (Hallmaster) to ensure our spaces are used to their full potential.
• Customer Excellence: Serving as the main point of contact for hirers, providing a friendly and supportive experience from initial enquiry to the day of the event.
• Venue Oversight: Ensuring the venue is prepared, welcoming, and well-maintained for every user.
• Growth & Promotion: Identifying opportunities to attract new hirers and local groups to help the Centre thrive.
• Financial Admin: Handling basic invoicing and reporting to ensure the Centre’s bookings remain on track.

Is This Role for You?

We are looking for a proactive and organized individual who:

• Is a Natural Organizer: You can juggle multiple schedules and tasks without missing a beat.
• Communicates with Confidence: You are friendly, approachable, and able to build great relationships with our hirers.
• Is Tech-Savvy: You are comfortable using (or learning) booking software and managing digital enquiries.
• Has an Eye for Detail: You take pride in ensuring the venue is “event-ready” and all admin is accurate.
• Is a Problem Solver: You can think on your feet and resolve issues quickly and calmly.

Why Join Us?

This is a high-impact role that directly supports the financial health and vibrancy of the Centre. You will gain valuable experience in venue management and event coordination while playing a vital part in keeping our community connected.

Full training on our Hallmaster system and internal processes will be provided.

Shape the social heart of Solihull Lodge!

Are you a natural leader with a flair for creating unforgettable experiences? Solihull Lodge Community Centre is looking for a dynamic Events Manager to spearhead our social calendar, build a talented team, and drive our fundraising efforts to new heights.

This is more than just an event planning role; it is a leadership position where you will build a department from the ground up and play a key part in the Centre’s long-term success.

The Role

As our Events Manager, you will be the visionary behind our community gatherings and a crucial support for our private hirers. Your responsibilities will include:

• Team Leadership: You will recruit, train, and manage a dedicated team of Event Coordinators, providing them with the guidance they need to execute flawless events.
• Fundraising Strategy: Working hand-in-hand with our Fundraising Manager, you will co-create and run high-impact events designed to raise vital funds for the Centre’s future.
• Event Execution: From initial concept and approval to “on-the-day” management, you will ensure every event is safe, successful, and fun.
• Weekend Hosting: You will serve as the primary point of contact and site host for weekend private hires (such as birthday parties and celebrations), ensuring our facilities are used effectively and guests have a five-star experience.

Is This Role for You?

We are looking for a “mover and shaker” who brings:

• Leadership Experience: Proven ability to manage a team and delegate tasks effectively.
• Event Expertise: A background in event planning, hospitality, or project management.
• A Collaborative Spirit: The ability to brainstorm and execute creative ideas alongside our fundraising team.
• Flexibility: As the role covers weekend private hires, you must be available to work Saturdays and Sundays as needed.
• Outstanding Communication: You are as comfortable briefing a team as you are welcoming a private hirer.

Why Join Us?

This is a rare opportunity to have a massive impact on your local community. You will have the creative freedom to introduce new event concepts, the satisfaction of mentoring a team, and the knowledge that your work is directly funding the Centre’s essential services.

Drive the Operations, Nurture the Culture.

Are you a natural leader with a passion for people? Solihull Lodge Community Association is seeking a dedicated and compassionate Community Centre Manager to oversee the heartbeat of our facility.

This role is about more than just managing a building; it is about managing a community. We are looking for an individual who can balance the logistics of a busy venue with the emotional intelligence needed to support a diverse and growing team of volunteers.

The Role

As the Centre Manager, you will be the primary lead for our operations, ensuring that the Lodge remains a safe, welcoming, and vibrant hub for all. Your core responsibilities include:

• Volunteer Leadership: You will be the main point of contact for our volunteer team—recruiting, onboarding, and providing ongoing support to ensure every member feels valued.
• Operational Excellence: You will manage the rotas and shifts, ensuring that the Centre is always appropriately manned and that all site-hosting duties are covered for our hirers.
• Culture Stewardship: Most importantly, you will be the guardian of our “supportive culture.” You will ensure that Solihull Lodge remains a space where volunteers, staff, and visitors feel empowered, respected, and able to thrive.
• Site Management: Overseeing the day-to-day functionality of the Centre, working closely with the Bookings, Maintenance, and Events teams to ensure a seamless experience for all users.
• Safety & Compliance: Ensuring the Centre meets all health, safety, and legal requirements to protect our community.

Is This Role for You?

We are looking for a visionary leader who brings:

• Exceptional People Skills: The ability to motivate volunteers and handle community needs with diplomacy and warmth.
• Strong Organisational Flair: A knack for scheduling, logistics, and managing multiple priorities at once.
• Cultural Focus: A deep commitment to inclusivity and a proven ability to foster a positive, supportive work environment.
• Resilience & Initiative: Someone who stays calm under pressure and is a proactive problem-solver.
• Management Experience: Previous experience in management (either in a professional or high-level volunteer capacity) is highly desirable.

Why Join Us?

Solihull Lodge is at an exciting point in its journey. As Centre Manager, you will have the unique opportunity to shape the future of this community asset. You will be supported by a passionate board and a team of dedicated volunteers, all working toward the goal of making the Lodge the best it can be.